The phone rang this evening and when I answered it, there was a man with my name and address who knew that we had had a (very minor) car accident the other week. He wanted me to tell him the name of the person involved in the crash.
In the past couple of weeks, I have spent a disproportionate amount of time on the telephone dealing with this. It should have been so straightforward - someone ran a give way sign and hit the side of hubby's car. The lady was terribly apologetic, properly insured and happy to admit liability. Problem solved. But these things are always a hassle to sort out. Not least because hubby made the claim and then disappeared off to Australia leaving me to sort out the repair and getting a hire car. But no matter. Accidents happen, right. They are a pain to deal with, but it was all very low speed and nobody was hurt.
So why, does some company want to know the name of the person involved so that they can make an automatic claim for whiplash compensation. Which would be delivered straight to our door. And double why, when I decline to play along, does the person from the call centre far, far away feel intitled to snap "The hell with you" and hang up on me.
And the biggest mystery of all is why I end up sitting here feeling teary about it. I'm clearly in need of thicker skin today.